Welcome to Nexa (Digital Services Agency)! We value your privacy and are committed to protecting your personal data. This privacy policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, ‘https://www.nexadigitalservices.agency,’ or engage with our services, including website development, AI automation, digital marketing, and video editing.
By using our website or services, you consent to the data practices described in this policy.
1) Information We Collect:
We collect information to provide better services to our clients. The types of information we collect include:
A) Personal Information:
We may collect personally identifiable information that you voluntarily provide to us when you:
● Book A Consultation: Name, email address, phone number, and business details.
● Contact Us: Information shared via email or contact forms.
● Subscribe: Email address for newsletters or blog updates.
● Process Payments: Billing address and payment details (processed securely via third-party payment gateways; we do not store credit card information).
B) Non-Personal & Technical Data:
When you visit our website, we may automatically collect certain information, including:
● Device Data: IP address, browser type, operating system, and screen resolution.
● Usage Data: Pages visited, time spent on the site, and referral sources.
● Cookies: We use cookies to enhance user experience and analyze website traffic. (See our Cookie Policy for more details).
2) How We Use Your Information:
We use the collected data for the following purposes:
● Service Delivery: To build websites, design graphics, manage marketing campaigns, and develop AI agents as per your requirements.
● Communication: To respond to inquiries, schedule calls, and send project updates.
● Marketing: To send promotional emails, newsletters, or offers (you can opt-out at any time).
● Improvement: To analyze website performance and improve our digital offerings.
● Security: To detect and prevent fraudulent activities.
3) Data Sharing & Disclosure:
We respect your data and do not sell your personal information. However, we may share data in the following circumstances:
● Service Providers: We may share necessary data with trusted third-party tools (example: hosting providers, email marketing platforms, and AI APIs) strictly for service execution.
● Legal Compliance: We may disclose information if required by law or to protect the rights and safety of our agency and clients.
● Business Transfers: In the event of a merger or acquisition, client data may be transferred as a business asset.
4) International Data Transfers:
Nexa (Digital Services Agency) is based in Kolkata, West Bengal, India. However, we serve clients globally (USA, UAE, UK, Canada, etc.). If you are accessing our website from outside India, please note that your information may be transferred to, stored, and processed in India. By using our services, you consent to this transfer.
5) Data Security:
We implement industry-standard security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
6) Your Rights:
Depending on your location, you may have the following rights regarding your data:
● Access: Request a copy of the personal data we hold about you.
● Correction: Request corrections to inaccurate or incomplete data.
● Deletion: Request the deletion of your personal data (“Right to be Forgotten”).
● Opt-Out: Unsubscribe from marketing communications at any time by clicking the “unsubscribe” link in our emails.
To exercise these rights, please contact us at the email provided below.
7) Third-Party Links:
Our website may contain links to third-party websites (example: social media platforms, portfolio links). We are not responsible for the content or privacy practices of these external sites. We encourage you to review their privacy policies.
8) Changes To This Policy:
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this page periodically.